The Only Disability is YOUR Bad Attitude!

Kick off your shoes and stay awhile.

It sometimes feels like there are few places where people with visible conditions are welcome – and accepted as they are.

Medical settings are often the most welcoming and comfortable places known to those of us with visible conditions. The larger, outside world has way too many issues with the likes of us.

Case in point: a mere one hour time span in the life of…. namely, yours truly.

It happened a couple weeks ago. I was minding my own business, going about my day in the usual way. Nothing out of the ordinary: a professional organization’s meeting, getting in and out of my car and running an errand. Doesn’t seem like it would be all that memorable.

But it was – and not in a warm, fuzzy kind of way.

No, the unfuzziness started early in the morning. Toward the end of a monthly mastermind meeting for speakers and authors that I co-founded, a gentleman who I’ve known for years uttered a showstopper.

He’s known for espousing the power of attraction. All well and good, until he stepped over a line – clearly marked with warning flares.

He was going off in his usual manner, instructing us in the finer points of thinking our way to success. Never mind the heavy lifting of running a business. It would take care of itself if we but thought the right thoughts.

At which point, he turned to me. “This applies to health, too.”

He continued, addressing the larger group again. “I have so many friends with arthritis who whine and complain about how bad it is and how much it hurts. Well, of course it does! That’s what they’re thinking about all the time!”

Apparently not yet sensing – or thinking about – the sudden deep freeze emanating from my pores right next to his, he looked at me and further explained, “You probably didn’t realize the connection.”

The deep freeze deepened. “Ohhhhhhhhh, you’ve told me numerous times.”

Momentary taken-aback pause. “I have?”

“Hmmmmmmmmmmmmmmmm.”

Perhaps it was the engulfing silence from me or from my fellow attendees. Perhaps it was the ice cold steel clad stare from my eyes to his, the stare coined the Harty Glare from my long-time friend Lynne. Perhaps a combination. No matter. It shut him down. Perhaps ‘thinking’ it so, does work.

Nonetheless, the best comeback came to me later in my car. What’s with the perpetually delayed response time?? What I should have said is, “How many seven year old kids think about getting rheumatoid arthritis – and then do?? Huh, huh?? Answer me that one, ‘O Think and It Will Be So, Boy.’”

But before I had a chance to think that delayed thought, another something happened as I was getting into my car following our hastily-ended meeting.

Just as I was plopping my irritated self into my car outside the restaurant, a woman walked up to me while my door was still open. “Hey. Lady.”

She looked harmless enough, yet I’m always a little cautious.

Calmly, she proceeded, as though this was the most natural thing she says every day to strangers: “Hey, I just wanted to tell you that when I saw you walk past me inside the restaurant, I could see that you have the mark of the beast on your forehead.”

I was soooo not in the mood to put up with yet another lunatic. My pronounced limp often seems to give strangers an assumed license to comment on any aspect of my physicalness. But this was a whole new direction.

I reached for my door, eye-roll in full swing. She kept up the luna-babble. “You probably picked it up at (insert name of nearest big box store). A lot of people get it there.”

“Nooo, I don’t shop there.”

“Ohh! Then, you must have gotten it at (insert name of large regional grocery store chain). People sometimes get it there, too.”

“I don’t shop there, either.”

“OH, well. Umm, I really feel that God is going to heal and lengthen your legs this afternoon!”

“He already did.”

“Ohhh, well, that’s great.” Door is almost slammed shut…. “Have a blessed day!” Seriously? I’m trying, but dealing with the likes of you cuts into the feel of any blessedness.

No longer in the mood to deal with the world at large, all I wanted to do was go home, alone. But my cat wouldn’t appreciate me not stopping to refill his food supply.

So I drove to the nearest (insert name of big box pet store here). As I walked in, another customer preceded me by five paces. The store’s door greeter, beaming, chirpily welcomed her. The greeter turned her head, saw me, and any lingering smile vanished in an instant. Her mouth clamped shut. I was awarded the ‘up and down’ stare. I stared back. This was not the time to mess with me.

I kept staring. She finally stopped staring. In a stilted voice, she eked out, “Can I help you?”

Not unless you can fix your own problem, honey – whatever it is.

Getting home never felt so good. The only other safe place is a medical setting. Maybe all other establishments need to start posting these signs in addition to no smoking signs: “Thank you for not staring.”

Next stop, the nearest sign company. I think I’ll buy a few thousand shares of stock.

This article originally appeared in NurseTogether.com.

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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Nurse-Patient Relationships Endure

When attending a patient’s funeral, they blended in among the other mourners.

Nothing made them stand out, as they would in their normal work environment.

But this was not that. The graveside service was simple yet honorable. Snippets of conversation floating on the breeze caught my ear.

It was those snippets that amazed me.

I knew nurses were dedicated to their patients, but this was all new territory, at least for me. They seemed completely at ease, as though this was part of what they do everyday.

It made me wonder if it was routine to them.

Do nurses follow their patients beyond bedside duty? Do they feel a responsibility, a caring, a compassion not only for the patient, but the patient’s family?

Once their caregiving is no longer needed, do they still feel a connection to their patients?

Do they go so far as to attend a funeral of a deceased patient who had been in their care?

How utterly and phenomenally lovely and loving is that?

It’s compassion I don’t fully understand, from my limited viewpoint as a patient. It’s one I admire more than I can say.

I would want that for me, one day – a loooong way into the future, preferably.

I listened a bit more intently.

“I’m sorry, I don’t recognize you. Are you a friend of someone in the family?”

“We’re here because we were among the nurses in the hospital who treated him.”

“Oh! I didn’t recognize you. I’m so sorry.”

“That’s ok. You probably weren’t expecting to see us here. It’s the whole ‘out of context’ thing when trying to recognize faces.”

“It’s so kind of you to be here. Thank you so much for taking the time. Our dad received such great care at the end and you helped make a really difficult time a little easier.”

Their conversation created a lump in my throat. Wistful memories flashed in my mind.

As with any funeral, each one takes me back to two specific earlier funerals: my mom’s and my dad’s. While I don’t recall health care givers in attendance, I wouldn’t have been surprised if some had been there, especially among those at my mom’s funeral.

As a college student, I was too wrapped up in my own grief to give much attention to anyone not immediately recognizable. But I do recall the seemingly extra measures of kindness shown my mom by her nurses in her last days, while hospitalized.

The memory of the nurses’ gentle care of my mom impresses me still, a quarter century later.

If they weren’t at her funeral, I know it wouldn’t have been for lack of caring. They seemed the type who would have been there or who would have wanted to be there, if circumstances allowed.

I’m glad they were there for my friend’s dad’s service.

I like to think it’ll be a comfort for him and his family years later. It’s hard to remember details of those days later on; our memories can only store so much in the form of details or grief. I know it had to be comforting at the time.

Those nurses took their patient relationship to the next level. It inspired not only those in the relationship, but the rest of us who had the comfort of witnessing it, if only from a distance and after the light of it faded.

Reprinted with kind permission from NurseTogether.com

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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Hanging on to Hope

“I can’t do this anymore.”

“What? You have to keep going. You can’t quit. You’re needed. You’re fantastic at what you do.”

“No, it’s too hard. I’m exhausted. There’s too much to do and never enough time. I’m fighting on every front and I have no more fight left. I’m tired of being responsible, tired of doing it all and doing it well. Really, there’s barely time even to do a lousy job at the required basics.”

My friend was struggling in her job and at home. I didn’t like what I was hearing, but I understood. I’d previously slid down a similar slimy slope.

There were no grab bars, no traction, no hay bales to cushion the landing along that slope. It was all downhill, like a runaway sled careening down an icy hilltop.

Has your sled slipped down that same slippery slope of overwhelmingness?

I’ve been there more times than I’d like to admit to anyone, most especially myself. I’d wanted to quit workplaces in the past, I’ve wanted to quit my own business, I’ve wanted to quit as a patient, I’ve wanted to quit watching loved ones as patients.

I’ve wanted to quit. But it’s been seldom when I’ve followed through on that desire.

There’s much I have to learn, but this I know: the ‘how’ of how we keep going when we can’t keep going, might be found in a simpler answer than we realize.

The how lies in hope. Consciously or unconsciously, we hang on to hope. We hope for a better day, situation, outcome. We know it can be better than it is. We wait for the day when it is just that. We do what we can to bring it on, and if there’s nothing we can do, we patiently plow through the days until the sun glints through the clouds.

Along the way, we hold on to the hope of the heartfelt relationships of our lives, the intrinsic value and purpose our relationships and work bring us, and the unexpected humor that catches us off-guard.

There is funny in almost everything, including overworked, underappreciated, ‘get me the bleep out of here’ workdays. During some past jobs, I had been known to keep going merely by telling myself that the workplace, in all its messed up unglory, was there simply to entertain me. And not only that, but I was paid to be an interactive audience! I silently voiced a ‘bravo’ for true-to-form stellar performances from colleagues, administration and customers.

I could choose to be either annoyed or amused by their antics and interactions with me. When I chose to become detached and amused, the day was not as bleak as it had been. There was reason to chuckle and smile. From there, I could pass on the good humor, so to speak, to others and be re-energized by it myself. It might be an unorthodox coping mechanism, but sometimes unorthodox is what survival requires.

You can so do this, too. Bravo, you!

Reprinted with kind permission from NurseTogether.com

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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Calm Amidst Chaos

Calm amidst chaos?

Isn’t that an oxymoron?

Calm amidst chaos. When I heard that phrase today, it stuck in the little cobwebby corners of my grey matter.

Since then, it’s been rolling around, breaking through some of those sticky strands.

Given that I’m writing this article today, the tenth anniversary of 9/11, I can’t envision any calm amidst the chaos of that day, or the days immediately following it.

The heroes who helped, the heroes on-site, the ones in the hospitals – they likely didn’t feel any more calm than the victims or their loved ones felt. But I’m betting that if any calm was found that day, it might have been felt by the injured who were in the arms of, or under the gaze of, any of the emergency workers, including nurses, doctors, paramedics or any other healthcare professionals.

Maybe it comes naturally to some, maybe it’s in the educational training, but healthcare professionals seem to exude a certain calm in any storm, on or off the job. Lucky for the rest of us whose days might deteriorate at the mere sight of a torn fingernail.

While it’s in no way the same scale or significance of event, I would say that most of us experience individual shakeups that might feel like our own mini 9/11. Most often, our biggest shakeups involve sudden health crises of our own or of a loved one.

At those times, our world is unexpectedly rocked. We don’t know what’s going on anymore. What our calendars showed as priorities, no longer are. The world we thought we knew is wiped away and replaced with the unknown. Lots of unknowns. More question marks than answers.

What happened, and why? How do we fix it and recover? Or do we? Who needs to be involved? Where do we go from here? How much time will it take? What does the future look like – and can I get a guarantee with that?

In the meantime, in the haze, we’re left wondering if it’s the left foot or the right foot that takes the next step.

If we’re fortunate, we have family or friends whose presence can be calming. Often times, though, they’re struggling with the same issues we are. It’s hard to lean on a pillar if the pillar itself is leaning.

The ones not leaning are strangers: those strangers who take care of us when we can not, who guide us through unknown territory, who lend some calming compassion to an otherwise objective frame of mind.

It’s the calm we need when the terrain around us changed without our permission. We need a little guidance around the newfound stones, rocks and boulders in our path.

We lean on you, our healthcare professionals. We might have only met, but it’s your strength and calm that keeps us navigating through the fog.

Our individual, private catastrophic events are ones you see every day. They don’t throw you off as they do us. If they do, you’re a master at disguising it. And the Oscar goes to…YOU!

I long ago lost count of how many healthcare professionals calmed me during my own health crises or those of loved ones. Repeatedly, you’re there, offering calming reassurance, even in the face of unknown or fatal outcomes.

If only for an instant, you make me believe I’ll be ok, no matter the outcome.

#####

Reprinted with kind permission from www.NurseTogether.com.

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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I Can’t Do This Anymore

“I can’t do this anymore.”

“What?? You have to keep going. You can’t quit. You’re needed. You’re fantastic at what you do.”

“No, it’s too hard. I’m exhausted. There’s too much to do and never enough time. I’m fighting on every front and I have no more fight left. I’m tired of being responsible, tired of doing it all and doing it well. Really, there’s barely time even to do a lousy job at the required basics.”

My friend was struggling in her job and at home. I didn’t like what I was hearing, but I understood. I’d previously slid down a similar slimy slope.

There were no grab bars, no traction, no hay bales to cushion the landing along that slope. It was all downhill, like a runaway sled careening down an icy hilltop.

Has your sled slipped down that same slippery slope of overwhelmingness?

I’ve been there more times than I’d like to admit to anyone, most especially myself. I’d wanted to quit workplaces in the past, I’ve wanted to quit my own business, I’ve wanted to quit as a patient, I’ve wanted to quit watching loved ones as patients.

I’ve wanted to quit. But it’s been seldom when I’ve followed through on that desire.

There’s much I have to learn, but this I know: the ‘how’ of how we keep going when we can’t keep going, might be found in a simpler answer than we realize.

The ‘how’ lies in hope. Consciously or unconsciously, we hang on to hope. We hope for a better day, situation, outcome. We know it can be better than it is. We wait for the day when it is just that. We do what we can to bring it on, and if there’s nothing we can do, we patiently plow through the days until the sun glints through the clouds.

Along the way, we hold on to the hope of the heartfelt relationships of our lives, the intrinsic value and purpose our relationships and work bring us, and the unexpected humor that catches us off-guard.

There is funny in almost everything, including overworked, underappreciated, ‘get me the bleep out of here’ workdays and at-home days. During some past jobs, I had been known to keep going merely by telling myself that the workplace, in all its messed up unglory, was there simply to entertain me. And not only that, but I was paid to be an interactive audience! I silently voiced a ‘bravo’ for true-to-form stellar performances from colleagues, administration and customers.

I could choose to be either annoyed or amused by their antics and interactions with me. When I chose to become detached and amused, the day was not as bleak as it had been. There was reason to chuckle and smile. From there, I could pass on the good humor, so to speak, to others and be re-energized by it myself. It might be an unorthodox coping mechanism, but sometimes unorthodox is what survival requires.

You can so do this, too. Bravo, you!

#####

Reprinted with permission from the Journal of Nursing Jocularity.

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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The Rolling Stone

“Maybe I’m an exception to the ‘rolling stone gathers no moss’ adage.”

I’m feeling pretty darn moss-covered myself some days, especially when work and life seem to be rolling downhill. It’s overwhelming at times. It happens far more often than I’d like. Needless to say, I’m a mite suspicious of the proverb about a rolling stone gathering no moss.

Prove it.

The faster the downward tumble speeds up at a breakaway pace, the more moss  - the more yuck, the more issues – I seem to accumulate. I can’t shake it. Its fuzziness is annoying. Get this stuff off me!

Perhaps that wasn’t the original intent of the phrase. Still, I beg to differ with it – as sometimes seems to be my nature.

Do you ever feel that way, about the rolling downhill part? That life is rolling along at its own merry clip, and all you can do is attempt to merely match the same pace, while all the while gunk is building up on you, instead of falling away, off to the side, where it belongs?

I’ve felt that way in the past as a patient, I sometimes feel that way as a professional, and I certainly feel that way in my personal life.

My neighbor Jeanette and I meandered onto the topic of overwhelmingness this weekend. She’s the busy mom of two young boys whom she home-schools and the mom of one husband – who, of course, she doesn’t.

Although we live lives that are more dissimilar than similar, we both feel it. The ‘it’ being the weight of all we carry, all we’re responsible for, all that the world throws at us. It’s never-ending and no matter how much we do, more keeps getting added to the list.

In the midst of our commiseration, Jeanette stopped me when she offered a game-changer, a brain-changer. She said, “We can’t stop from rolling downhill. We can only learn to roll downhill better.”

Ooooh.

Huh.

She’s right. We can’t stop more and more stuff – activities, obligations, requirements, messes, muck and miscellaneous – from entering our lives. But we can determine that we’ll handle them all better. We’ll learn to juggle. Not by juggling nine pointy knives at one time, but by juggling two or three soft foam-like balls.

No rush to learn or perfect the craft. We’ve been dealing with green muck attaching itself to us all our lives. It’ll take a little while to intentionally step back, take a breath, and figure out how to deal with the muck that needs to be dealt with, and how to apply muck-repellant for that which doesn’t.

Identifying the muck and green moss that we don’t need to put up with in our lives is half the battle. Once we learn to identify it and handily repel it so it doesn’t stick to us, our downhill roll will be much less encumbered. Less overwhelming. Much more freeing.

We might even be able to relax and enjoy the ride – sans our green mossy selves.

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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The Non-Compliant Patient

“You’re such a non-compliant patient.”

Words I heard again at yet another medical appointment. I really should be fired sometimes.

The words were said with affection, from a nurse who has become a friend.

Nonetheless, though, she’s right. I am non-compliant. I comply when it suits me, and so often it doesn’t.

I recently saw my neurosurgeon for an annual re-check of a surgery he performed eight years ago. The symptoms that originally brought me to their office were similar to symptoms I once again found myself experiencing.

Numbness and weakness in my right hand were becoming all too constant.

Back then, the numbness was caused by a bone spur stealthily growing into my spinal cord. So the nasty little bugger was cut away and the numbness largely disappeared. Until this year.

I weighed my options: do I bring this symptom to my medical team’s attention and potentially deal with another surgery? I’m really not in the mood for an operation at this time. My calendar is full of plans; surgery is not one of them.

Or do I act the responsible patient and mention this numbness, knowing I might not like the answer I hear?

It seems to be a no-brainer, but it’s not so clear cut when your brain is the one involved.

After some deliberation with myself, the ‘responsible patient’ won the battle.

I hesitantly brought up my symptoms to one of my favorite doc / nurse teams.

We did an in-office exam, we did EMG / NCS testing, we did a follow up appointment.

My nerves were shot, but not from physical causes.

My nurse, Vicki, made the appointments as quickly as she could. And because of her seniority, connections and reputation, when she made requests, things got done. I was humbled and grateful.

Finally, at the followup, my neurosurgeron shared the great news. My nerves were fine!

The likely culprit is four decades of arthritis, causing musculoskeletal issues. Whew! Is that all? I can live with that, especially since my recently increased chiropractor appointments seemed to be lessening the symptoms.

I understand that hand surgery would probably make life easier, as my neurosurgeon suggested. But these old gnarled hands get me through normal daily activities just fine, thank you very much. If and when they no longer do, I’ll consider surgery.

At present, I have no desire to add to my eight-count and growing collection of surgeries. Some operations are non-negotiable: for example, spinal cord bone spurs and orthopedic surgeries needed for walking. Ones that are designed merely to make life easier? Pfft, they’ll have to take a number and wait.

Vicki asked if I planned to contact either of the referrals given to me. No, I’ve got my own calendar to get back to right now.

“You are so non-compliant, Kris. But it’s good. You know how all this works, and you think for yourself.”

Maybe so, maybe to my own detriment sometimes. But hey, as long as there’s options to weigh, I will.

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Reprinted with kindly permission from the Journal of Nursing Jocularity.

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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Just Add it to the Bottomless List

“Just add it to the bottomless list.”

Ever felt that way? As though the world and all its demands expects you to keep going until you’ve finished everything on your plate, so to speak. Including the Brussels sprouts.

It’s an image that reminds me of long-ago decades growing up in Fargo, North Dakota. The dinnertime rule was we had to eat at least a biteful of every food on our plate, even if we knew we didn’t like it. Logic said our taste buds might change as we grew accustomed to it.

The perennial battle of the Brussels sprouts absorbed my entire being. From the stench (as my nose remembers it) as they boiled on the stove, to glaring at them on the table, and then being scooped onto my plate. They silently waited to bring dismay and disorder to the rest of my night.

One bite would free me from the table, but my gag reflex was working overtime. I couldn’t make myself eat one microscopic bite of those dreaded, despicable, seemingly slimy Brussels sprouts.

While my mother finished washing the dishes, I waited patiently at the dining room table.

“Kristabelle, c’mon. Just one small bite. Then you can go play with your siblings.”

“No.”

She pleaded. I resisted. Eventually, I was let out of sprout prison.

With Brussels sprouts now making a seeming resurgence, I hear that their tastiness is all in the preparation.

I tried them recently, for the first time in decades. A friend hosted a potYuck, where each person brought their most unfavorite food. Not surprisingly, Brussels sprouts were among them. (By the way, what is one person’s food-trash is another person’s treasure. Test it with your own potYuck…)

The sprout was not as awful as I recalled. Yet I was glad to have it off my plate.

What’s on your plate that you keep putting off because there are so many other urgent, take-care-of-it-now issues that need your attention? What is the nagging issue that never leaves the bottom spot on your to-do list, that keeps getting pushed further down, waiting for you to tackle it?

Maybe it’s more schooling. Or preparing yourself to advance in your career. Or perhaps it’s a conversation you need to approach with a colleague – or a spouse.

We’ll never finish all that’s on our plate, at work or at home, no matter how much the world pushes for it. But sometimes the action we most put off, is what most weighs us down.

Whatever your Brussels sprout is, go after it. Move it to the top and check it off your to-do list. It may be the biggest sense of accomplishment you’ve had for some time. Take a first step toward it. First steps lead to second steps, and they eventually lead to walking off the to-do list entirely.

Don’t let the bad taste of it deter you. C’mon, you’ve got this one licked.

P.S. Oh, if you’ve got an irresistable Brussels sprout recipe, send it my way…

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Reprinted with kindly permission from the Journal of Nursing Jocularity.

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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Perseverance is a Long Word

“Perseverance is a long word followed by a short attention span.”

While I wrote that quote for a recent weekly business column, it applies universally, especially so for patients.

If you’ve been in nursing for awhile, maybe you’ve observed what I’ve experienced firsthand – a decrease in the time patients, myself included, are willing to be patients. Attention spans for self-care shorten as our recoveries drag on from illness or surgery. Our society doesn’t do patienthood well anymore.

We want popcorn-ready recovery. Click a button, and presto – we’re done.

We live in an Instant Everything world. “Three seconds for a Web site to load??? Sheesh!” How that mentality affects recovery is a subject I touch on in my freshly published book, too.

As I note in the introduction (the ‘Check In’) to my book:

“We live in an Instant Gratification, Instant Everything world. Consequently, as patients, we might not have the skills needed to persevere while healing and recovery take their own sweet time. Perseverance is a dying art. The good news is we can regain those skills, especially when you lead the way.”

An excerpt from another chapter (complete with comment and question at end) recalls a time when I struggled with the patience to persevere. I underwent two record-book total hip revisions, six months apart. The non-weight-bearing walker I used for six months following each surgery allowed my bone grafts to heal.

“With the gracious help of lots of friends, family, and coworkers, I made it through the tumultuous post-surgical year of limited mobility. It was a trying time, even for someone ordinarily blessed with loads of patience.

The support and positive comments I received from [my surgeon] and his team at my periodic follow-up appointments encouraged me to keep going. Other patients made it through similar extended recovery times. I would, too.

I never thought I’d long to have my Walking Stick back. We don’t always know how good we have it until we don’t.

I knew I was feeling better a few months post-op when my patience with the walker was kaput. I could move so much quicker without it! It got in my way and slowed me down, and I had things to do.

While having been given strict orders to use my walker 100% of the time, and knowing the risks if I didn’t heal completely, I decided to compromise.

Using the walker in the traditional manner was too slow 100% of the time. So when I felt the need for speed, I began dragging the walker behind me. It was still with me. I was still using it.

We can justify anything, can’t we? In retrospect, it was a ridiculous move. But being the person living it at the time, it seemed a safe bet. I healed fully, in spite of myself. There are times this patient really should be fired.

UpShot: Patients like me must be wearing for professionals like you. All the work you do to make sure I have the best chance to fully heal, and I risk it because I’m impatient. I’ve heard of doctors firing patients for not conforming to orders. I’m grateful my [health care givers] stick with me through my own occasional self-sabotaging efforts.

The Stickability of Stick Together: Who sticks by you when your actions suggest that their efforts might be better spent elsewhere?”

You provide the necessary reminders for your patients to persevere through a full and proper recovery. Your patients will short-change themselves; we look to you for the encouragement our perseverance-depleted selves crave.

####

Reprinted with kindly permission from the Journal of Nursing Jocularity.

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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A ‘What’ Scan?

“A what scan?”

A scanner connoisseur, I added a new scan to my appointment this week.

The oral surgeon’s office has a newfangled scanner called a CBCT: Cone Beam Computed Tomography. I’ve had MRIs, CTs, tomography (um, regular??) and now CBCT.

It rocks.

The CBCT scanner is quick, easy and tunnel-free. It provides standing room only. The best part, it only outputs about 1/100th of the radiation of a traditional CT scan.

“Put your chin up against this small cupped rail, stand still, and the two scanner parts will circle around your head. It’ll take about two minutes.”

The images pulled up immediately afterward. How weird to see what looked like a hologram of my lil’ ol’ skeletal head. Freaky, but cool.

My dentist recommended I see the oral surgeon and have him take x-rays of my jaw joint. A couple months ago, my left jaw bone seemed to crack, crumble and then – OUCH – get stuck, on and off, for a week or two.

Taking no chances, my dentist wanted to make sure all was mechanically ok and I wouldn’t be unexpectedly experiencing a frozen jaw anytime soon.

And for once, I heard really great news at a surgeon’s office. In fact, he went so far as to say that my jaw bones, both sides, looked really, really good. Well, ok, really, really good for someone who has had Juvenile Rheumatoid Arthritis for four decades.

I’ll take it.

“Wow, now that’s something I seldom hear: ‘Kris, you have really good bones.’ Woo hoo!” The surgeon chuckled.

“I’m happy to say there’s no need for surgery and you should be just fine. And keep up the singing lessons. They probably are helping.”

Whaddaya know. Another payoff for my newfound fun.

I started taking singing lessons a year ago. I’ve never sung in my life, not even in a choir. But it’s been tugging at me the last few years, so I decided to give in and see if there is anything there that wouldn’t scare human or animal.

Apparently, there is – I mean, there is some ability there. Anyway, my instructor keeps after me to relax my jaw.

Four decades of arthritis taught my body to remain tense to protect it from pain. While constant pain is long gone, my body didn’t get that part of the message. So tense it remains.

Forcing my jaw muscles to relax is challenging. It’s what caused the cracking and crumbling recently. Then it went into spasm (locking and unlocking my jaw) for a few weeks while it figured out what to do with its newfound state of relaxation.

My dentist noted that I could open my jaw wider than in the last decade he’s seen me. I notice it, too. And my singing instructor happily notices more movement for singing.

I’ve found singing is good for the soul. Who knew it was good for jaw muscles, too?

Oh yea, and for opening doors to new scanners, as well. Woo hoo.

####

Reprinted with kindly permission from the Journal of Nursing Jocularity.

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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O’ Heart O’ Mine, Tell Me You’re Fine!

“Tick tick tick.”

I take it for granted. My ticker, that is. It’s one part of me that, as far as I know, still works as it was designed.

Four decades of arthritis has not affected my heart. I’m fortunate.

At age seven, four decades ago, attempts were made to figure out what the heck was wrong with me. The first diagnosis was Rheumatic Fever.

Because Rheumatic Fever is a condition of the heart, I was told I could no longer run. How wrong they were! I could, and I did, whenever I was out of my mom’s eyesight – until I took off running a few steps too soon and she caught me, watching from the kitchen window. “KRISTINE!!!!!”

Her voice, screaming across the neighborhood, catapulted me as though into a backward slingshot. Good thing my Flintstone brakes still worked.

My running days were history. Not an easy adjustment for a kid who loved to run around, literally. My bare toes knew well the soothing coolness of the green grass after skipping along the hot concrete sidewalks, like butter in a hot pan.

I felt fine. My heart felt fine. The tests had to be wrong. My legs carried me, quickly, wherever I wanted to go. I would not deny myself the pleasure.

During the tongue lashing, I learned the seriousness of the situation. It’s a lot to take in at seven years old. Disciplining myself not to run – when I was still fully able – was like asking a racehorse not to do what it was built to do.

Medical folks and their tests – what did they know?? I was mad, sullen, sad. My joy was gone.

As an adult, I’ve learned that Rheumatic Fever is often a precursor diagnosis to Juvenile Rheumatoid Arthritis. It’s not known why, or if it it’s an accurate diagnosis, or if one condition morphs into the other.

My heart has always tested fine since those days. Yet I sometimes wonder about that frequent little skip in my heartbeat, and the thirty seconds or more when the beats get all messed up and I hope they go back to normal on their own.

Doctors over the decades declare my heart fine. They reassure me, saying that many people experience these blips in their heartbeats. But as a mere layperson, I don’t want to accept their explanation. I want them to hear it when it blips, and then tell me it’s fine.

O’ heart o’ mine, tell me you’re fine. Tell me you’re fine.

The tick tock of the clock reminds me how fast time skips along. It reminds me of the precious gift of a good ticker that ticks away all those seconds. It reminds me to again ask my medical team about my heart.

Is it time to talk to your team about your ticker?

Tick…tick…

*****

This article appeared originally in The Journal of Nursing Jocularity. Published on IDA with permission.

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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What are you – a comedian?

“What are you – a comedian?”

Nope, these professionals aren’t – aren’t comedians, that is. They operate on a different spectrum. They sometimes share similarities with comedians, but their humor is often more subtle, more cerebral.

Who are they? They’re humorists.

There’s even one month a year dedicated to them. March is always ‘Humorists are Artists Month.’ The acronym especially makes me giggle: HAMM. Anyone who performs to generate a living laugh track has probably been called a ham at some point, and I salute you. It’s something the rest of us admire and benefit from more than we realize.

The Invisible Disabilities Association is fortunate enough to know one especially humorous humorist who is a valued friend to our organization, Karyn Buxman. She makes the rest of us realize that, no matter the situation, there is humor to be found in it. You’ve read her writings and giggled. If you’ve been fortunate enough to see her perform, you’ve laughed hysterically and no doubt, uncontrollably.

And no, Karyn doesn’t know I’m writing about her. So shhh, it’s our little secret.

I gotta tell ya, it’s not easy being intentionally funny. Karyn and so many other humorists have admirable ability and perseverance. Theirs is a craft, an art form. Some of us might make others laugh on occasion, more by accident than anything. But intentionally, repeatedly, and consistently? C’mon, who does that? Oh yea, the humorous artists among us.

And aren’t we grateful? I can’t imagine a world without humor, without an expert in the subject leading the way forward for the rest of us. I especially can’t imagine life without them when the world is otherwise gray and bleak, as it especially can be in all things medical. As a patient, I’ve often needed the respite that humor brings. And patients’ caregivers need those laughs, too.

While the rest of us can sometimes bring a needed chuckle to those around us, we’re all the better for having in our midst those who are professional-grade serious about the craft of doing so. They reliably pull us out of our funk. They put a positive spin on situations we find ourselves in, and are especially needed in the difficult situations found in the healthcare arena.

We can and do learn from humorists. They might not always be right there along side us, yet their funnyisms sometimes resonate in our minds and spirits when we most need them.

Here’s to you who professionally cheer us, and cheer us on with the art of humor. Thank you for putting the funny back into the unfunny and helping us persevere when we otherwise couldn’t. Cheers to you!

#####

Reprinted with kindly permission from the Journal of Nursing Jocularity.

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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A Gadget Guru’s Paradise

“A gadget guru’s paradise. Really?”

A medical office?

As soon as I was called back into the inner sanctum for my appointment, I knew something was different. This was merely the warm up act. I walked over to the scale. While not exactly a gadget, it was creatively updated.

Ready to step up and onto the scale, I realized there was no need. The floor was cut to accommodate the base of the scale. It was set down in, flush with the floor.

The ease of use was an unexpected treat for those of us dealing with mobility issues.

Explained Joy, my nurse, “Everyone gets a kick out of it. Except some of our older patients. They tend to step up, not realizing there is no step. We’re hoping not to lose someone that way.” Good goal.

Joy was friendly and talkative. After turning around from the scale (which, by the way, needs to be drastically adjusted to calculate correctly…), I was met with a vaguely familiar gizmo, heading toward my ear. Fully expecting the old ‘thermometer in the ear’ trick, this time it went past my ear, and behind it.

One second later, Joy pulled the thermometer back toward her. “99.8.” No nasty inner ear contact going on there. Love that.

We were off and running (ok, slowly meandering) to The Room, all the while, chit chat filling the airspace.

“Finger, please.” This time I was familiar with the device, softly clamping around my finger, probing for medical measurables.

Next, Joy reached for the blood pressure cuff. My standard line: “Ohhh, usually nurses end up using a kid’s cuff on me. The adult size is too big.”

Still struggling to wrap it around my arm, I heard the expected reply: “This isn’t going to fit. I’ll need to get something else.” Excellent idea.

Joy came back with another new device. Not a traditional cuff at all, this ‘bracelet’ cuff (uh huh, like Super Woman – but not gold) fit around my wrist, barely, and sported its own LED display. We both gave it a thumbs up.

The next gizmo needs a drastic update. Not at all the reason for the visit, but a discovered need during the exam, I was readied for my first-ever ear irrigation. After seeing all these high tech electronic tools, I was fully expecting to see something out of Star Trek for this procedure.

I was hugely disappointed. You gotta be kiddin’ me. A squirt bottle, a drip pan, and water? Seriously? What happened to vaporizing lasers? There’s gotta be a better way.

“Ya know, ear candling doesn’t hurt. In fact, it feels good,” I offered.

“We have candles, but we’ve never used them.” Hmmm. I’d have gladly been their guinea pig.

From Space Age to ‘Hey, Fred, let’s discover fire”, I got to experience The Ages all in the span of 30 minutes.

For the next ear cleaning, I’m hoping for a laser gadget – the 2200A Series Super Sonic Wax-Melt-Away Model. Bring it on.

#####

This article appeared originally in The Journal of Nursing Jocularity. Published on IDA with permission.

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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Well, Hello There Stranger

“Well, hello there, stranger.”

You’d think that after living with the same body for four decades, there wouldn’t be any surprises left. That is, other than the usual age-related changes. I’m getting all too used to them. You, too? My sympathies.

Much in the same way, I’ve gotten all too used to the weirdities accompanying four decades of arthritis. As soon as I think I’ve heard of every ramification, there’s another something brought to my attention.

Earlier this week, I was grabbing a bite for dinner, and as I bit down softly, my lower left jaw CRUNCHED – and CRUMBLED?? I’m not talking my usual lil’ TMJ issues. I’m talking a big ol’ huge OUCH. Then, my jaw stuck. No movement, no how. Interesting predicament indeed.

Now what? Is this really worthy of a trip to the ER? C’mon, buck up. It’ll self-correct. (That’s my usual way out of any medical appointment. Not that I recommend it. Do as I say, not as I do, thank you very much.)

Patience. Just gotta work it out. Crack. Got it. Whew.

Crack again. All evening long. Days later, it still crunches, but at the same time, there’s a newfound relief and release in it.

Don’t know that I want to see anyone medical about it. I don’t particularly want to deal with whatever nasty news I might hear.

Like news that my dentist offered not so long ago. Preceding the nastier news was news of the more curious kind. I thought I merely had a new tooth growing in under my gum line. Seems odd for a forty-something year old, but stranger things have probably happened. Found out it wasn’t a tooth at all, but a bony growth calcification. Just like my tell-tale arthritic knobby fingers and wrists. Sheesh. Does bone growth have to happen even under my gum line?

He went on to share that it’s the same calcification buildup as the ridge on the upper and lower palates of my mouth. I have ridges?? Am I supposed to have ridges??? Hmm, my tongue started tracing the outline. When did this happen, and why? Amazing how things happen so slowly to our bodies that we’re no longer aware that an abnormality is an abnormality.

Weird, scary, freaky. My dentist continued on about my jaw bones. Needless to say, arthritis has messed with them, too. He said eventually I’ll likely need jaw surgery. He offered to provide good contacts. Nice. And oy. Does the need for surgery on this ol’ bod never end?

So then I wonder, is the crunch that I experienced this week related to the news I received about my jaw? If so, can I forego treatment and simply work out a tune using my new cracking capabilities?

I’m placing bets with myself as to how long I procrastinate before mentioning this newest development to my medical team. Will it get worse – or better? Will I be creating my own new percussion instrument soon?

Stranger things have happened.

#####

This article appeared originally in The Journal of Nursing Jocularity. Published on IDA with permission.

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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Please Pass the Attitude!

“Please pass the attitude.”

We routinely recognize the genes that pass from one generation to the next. After all, we see evidence of hand-me-down genes looking back at us each morning in the mirror. (“When did I become my mother??”)

While we recognize genes that are passed along, what we don’t often recognize are the equally important attitudes that we pass from generation to generation. (“I’d like another scoop of the I-can’t-stand-anyone-in-authority gene, please. Yum!”) Awright, so it’s not so much a gene that we’re talking about in regard to attitude. But don’t those passed-down attitudes affect us in similar ways as genes?

Attitudes that are passed along can be beneficial or destructive. And just like genes, we often pass them along without thinking.

When those passed-down attitudes include how we perceive help for medical-related issues, the attitudes in question can be especially destructive.

For instance, I often hear people complain about hospitals. “I can’t stand anything about hospitals. I could never be a patient or visit one. I can’t stand the smell or colors, and I think I’d die from all those germs!”

This attitude sometimes seems to run in families. What a tragedy if and when that person or their family member ever becomes an inpatient. Get over it NOW: ready, set, go!

I mentioned in a recent column that my dad had some issues with hospitals. Fortunately, I didn’t know about those issues until later on in my life, after I’d finished a few stints in hospitals as a patient myself. His opinion was justified from negative experiences early on in his own life. He didn’t trust medical personnel, period. Still, I’m thankful his perspective didn’t taint mine.

I can’t imagine a life-long patient having extreme distrust of her medical team. A whole lifetime of angst and conflict? It’s like being a perpetual teenager. How fun.

On the opposite end of the attitude scale from my dad, was my mom. She trusted medical professionals implicitly, without question. She also believed Richard Nixon when he declared he wasn’t a crook. That was her generation’s attitude. It was the same generation as my dad, yet their trust-y attitudes couldn’t have been more different.

I suspect they each came from their own long line of trusting vs mistrusting attitudes toward healthcare practitioners.

Thankfully, by the time the generational line reached me, the medical attitude that happened to be passed to me was my mother’s, and not my father’s. Lucky lotto.

For those working in the healthcare professions, you and your families are likely passing along a healthy attitude. That’s not necessarily the case for your patients and their families. They may have been passed a more destructive attitude; one that affects their ability to communicate with you, trust you, and to heal well.

Healing an attitude takes more than a prescription to combat what’s been passed down. Nonetheless, sharing your positive attitude might change not only one person’s life, but a whole gaggle of generations to come. Pass it along.

#####

This article appeared originally in The Journal of Nursing Jocularity. Published on IDA with permission.

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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I’m Not Just a Patient

“Who, me?”

Patient? I ain’t no stinkin’ patient.

Denial is a wonderful thing.

After being a patient with a chronic illness for more than three decades, I became a wee bit tired of playing the role. No offense to anyone in the medical community, but it was a too-close connection that I didn’t want anything to do with anymore. I loved the providers, but loathed patienthood.

It was a role I was more than willing to chuck.

But could I? How the heck does one give up such an identity? It’s not exactly like resigning from a job. But wouldn’t that be nice?? I imagine it might involve a scenario like this one (cue movie ‘dream’ music):

“Here, I’m handing in my resignation letter. Yes, that’s correct. I am no longer your patient. Yes, I’ll still see you as needed, but as a person, not a patient. Nothing personal, it’s just business. It’s the business of survival. I’m no longer choosing to survive as a patient. I’ll live as a person, and if, when you treat me, you choose to label me as a patient, well, that’s your issue.”

We each carry out many roles in our lives – roles like spouse, parent, child, sibling, friend, employee, nurse, and unfortunately sometimes, (argghh) …patient. It’s that last one that doesn’t have a lot of positives going for it. After awhile, it gets to be a moldy oldie. It needs to be thrown out with the trash.

So I threw it out. I gave up my patient identity. I wrapped it up in smelly used fish paper, tied it tightly with white butcher string (somehow seems appropriate, being the recipient of multiple surgeries), and tossed it with a flourish into the garbage can across the room, scoring three points in the process.

Cut to last scene of the movie: “Ta da!” said the former patient, wiping her hands clean of the mess.

If only it were that easy.

It might not have looked quite that tidy, but I did perform some Olympic-worthy mental gymnastics to change my thinking of who I was and am, and will be.

Fortunately, my calendar has since changed, too, to reflect my non-patient status. It’s no longer filled with regular and irregular medical appointments during any given week or month – as is so common for people living with chronic illness.

During surgery years, like last year, that calendar fills up again with appointments and tries to tell me I’m once again a patient. I refuse to believe it. Instead, I go about living my life and fitting in time for the medical industry when I can.

The bottom line is no matter what our situation is and how full our lives are with medical issues, I believe we need to work on seeing ourselves as a valuable person and not just a patient.

I’ve decided to be a friend, sister (and any other roles I might choose or acquire) who happens to occasionally see a doctor in amidst her other life activities. I’m no longer first and foremost a patient who, in her off-time, happens to be a friend, sister, and any other roles I choose. The priority of roles changes in my head, if not in actuality.

Who am I? Whoever I want to be, and that doesn’t include the Queen of Denial.

*****

This article appeared originally in The Journal of Nursing Jocularity. Published on IDA with permission.

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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It’s Not Easy Being the Observer, Either

“How do you do it?”

How does anyone keep going through insurmountable difficulties? We’re talking the really big stuff. The stuff that can’t be fixed with chocolate (gasp) or a pitcher of margaritas or a box of tissues and a friend’s slobbered-on shoulder. We’re talking the ‘I don’t think I could ever get through it and I have no clue how they do’ type of situation.

Many of you have been in that trench. For my friends in healthcare, you’re in the front row seat and sidecar of other people’s unimaginable lives much more often than the rest of us.

It’s not easy being the observer, either.

News reports from the last two weeks play around and around in my head, like a hamster on a wheel. I don’t know that my thinking is getting me anywhere, but that lil’ hamster is smoking up the place.

Congresswoman Gabrielle Giffords’ husband Mark Kelly is a marvel. How does he keep rollin’?

He notices and applauds those who have a hand in his wife’s recovery. He repeatedly mentions Gabby’s professional caregivers, specifically her nurses. “I also want to thank her…ICU nurses that have attended to her around the clock.”

Seriously, would we blame him if he was a might too distracted to notice or show gratitude? Uh, hello.

One of those nurses, Tracy Colbert, noticed, in addition to her patient’s vital signs, her patient’s humanness. “She is a very gentle person. Her personality is coming out with her touches…the way she looks at us. I’m very lucky to know her.”

And Gabby herself. How does she silently inspire?

Mark Kelly, Tracy Colbert, and Gabby know the secret to moving through the impossible. Mark summed it up in talking about the people who have made a difference.

“The love and support that we have received is a bit overwhelming… But we are very appreciative. And I want to apologize for all of those folks that have done so much for us that we haven’t recognized yet. I know one of the first things Gabby is going to want to do as soon as she is able to is start writing “thank you” notes, and I have already reminded her of that.”

There’s a sweet absurd comicalness in thinking of the seriously injured person – and her loved one – feeling the need to write thank you notes, and apologizing for their delay. And yet, it shows the depths of gratitude toward others that transcends the trauma. Gratitude for those who help us get through the mess weighs more than the help itself.

If we can find a tiny dose of funny, a micro-spec of humor that makes the corners of our mouths turn up unexpectedly, that’s when we’re often at our most resilient. We need that laugh, however small, in the midst of really big seriousness. We’re grateful for the break in the somber scene, and grateful to those who provide it, however they do it.

Be someone’s needed mouth-corner-turner-upper today, for Gabby, won’t you?

#####

This article appeared originally in The Journal of Nursing Jocularity. Published on IDA with permission.

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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What a Wimp

“What a wimp.”

It must be bad when you recognize it in yourself.

Why is it the older I get, the wimpier I am when it comes to – of all things – needles?

Sitting in the lab technician’s chair recently, I found I was distracting myself from her preparations. The rubbery tourniquet thingy, the vials, the – ugh –needles. I was looking everywhere but at the tools of the trade. What’s with that?

I’ve noticed over the years I’ve gradually become less comfortable sitting in that hot seat. I never used to give it a thought.

For the last couple decades, I’ve typically only had blood drawn once a year. No big deal, you’d think, yet there’s a squirminess going on that didn’t used to be a part of the equation.

It’s the complete opposite of life eons ago.

My first two decades with this body required a decided lack of the wimpies. Pin pricks, arm sticks, and tourniquets were as common as changing underwear. These years, they bring on the need for an extra pair. Well, almost.

All through my school years, including college, I received regular injections of myochrysine. ‘Regular’ being anywhere from weekly to every six weeks depending on the then-current condition of my Juvenile Rheumatoid Arthritis. Beginning in first grade, these gold shots quickly became a regular part of my routine.

The shots stung a bit and for my most of my childhood, purply green bruises covered a good portion of my thigh. But the fact that they had bits of real gold in them added a cool ‘wow’ factor. Ooh aah. Yessiree, ripe stuff for the “Believe it or not” crowd.

The more frequent the gold shots, the more frequent the blood draws. All systems needed to be ‘Go’ to continue the injections. Dr. Hunter and his nurses, Pat and Jan, and the lab techs got me through those early years at the clinic. Dr. Hunter made me laugh before sticking me. Jan and Pat followed up with soothing words and trinkets. The lab technicians were as quick and gentle as possible, even on repeated attempts.

As often as needles were flying at me in those days, I seldom had an issue with them. No sense getting worked up over necessary evils.

That was then; this is now. Along with the disappearance of regular prickings, my tolerance has also disappeared. The wimpiness factor has filled its place.

I don’t get it.

This coming from someone who has had eight surgeries with all the accompanying tubings and needles. Heck, I’ve had a good portion of my skeleton sawed out and replaced with someone else’s and with metal and plastic parts. How does such a person lose her courage for procedures medical, large or small? I dunno.

That courage must be out there floating around somewhere. I’m hoping to not require it ever again. If I do, I’ll need to kick out the wimp in me and toughen up again. Sheesh. The lessons we learn from our seven-year-old selves.

#####

This article appeared originally in The Journal of Nursing Jocularity. Published on IDA with permission.

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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The Fewer Times I See You, the Better

“Nothing personal, but the fewer times I see you, the better.”

My comment elicits smiles from my medical caregivers. They know exactly what I mean.

I admire the heck out of all of them. I’m extremely grateful for their dedication and commitment.

Almost as far back as I can remember, I’ve been involved in the medical community – on the receiving end. No one had any way of knowing it would be a life-long relationship oh-those-40-years ago.

As a seven-year-old diagnosed with Juvenile Rheumatoid Arthritis, my parents and I were often told throughout those early years that I would likely grow out of JRA. It wasn’t to be.

While I wouldn’t wish it on anyone, least of all my little seven-year-old self, I have to admit that I’ve learned so much from my experiences associated with JRA that I can’t imagine who I’d have become without it.

Has it sharpened my empathy for other people’s struggles? Check.

Has it caused me to slow down and reflect when I might not have otherwise? Check. Check.

Has it required that I either draw inward in despair or look outward in gratitude? Check. Check. Check.

It’s not been until more recent years that I’ve come to fully appreciate the medical care I’ve received. But it’s more than that. It’s not solely the care – though that’s certainly the most obvious part of it. It’s also about appreciating the people providing the care.

It’s YOU. You who cared enough to choose this profession. You who endured rigorous education and training to realize your goal. You who push through workplace and home challenges so you can continue to provide the care you set out to provide.

Many of you go above and beyond the norm, and the norm itself is simply amazing. For instance, my orthopedic surgeon, Dr. Douglas Dennis, and PA, Jim Boyle, returned last week from a week-long missions trip to provide complimentary care in third world countries. They led a group of 65 other professionals who also give of themselves twice yearly to help patients walk – patients who they may never see again.

I’m privileged to have met and been treated by tremendously talented, encouraging, and giving healthcare professionals. They inspire me. YOU inspire me. You keep me going in ways beyond physical health. You are among the many untold StickPeople in my life. You help me keep going and Stick to it – no matter what!

In all, realize this:  you are not one person treating one patient at a time in a never-ending mill of patients. Rather, you are leaving a legacy. You are one of many professionals playing a part in your patient’s story, and the role you play adds beautifully to the medical tapestry of your patient’s life. Speaking on behalf of your patients, we’re humbled and thankful. Thank you for all you’ve done, do and will do. You are a StickPerson extraordinaire.

Nonetheless, I’m all for limited exposure to you and your office. Don’t take it personally.

*****

This article appeared originally in The Journal of Nursing Jocularity. Published on IDA with permission.

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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They’re All Alike

“They’re all alike.”

It was a rude awakening listening to the receptionist at my doctor’s office.

I’ve previously been stereotyped within earshot for various reasons, but not usually when I’m the paying customer. Most employees understand who ultimately pays their mortgage, and it’s not so much their employer.

Another customer – aka patient – and I were sitting in the waiting room this week.  The other customer sat down moments before, following the check-in process, during which she was laughing and chatting with the same receptionist in question.

This apparently newish receptionist then answered the phone. She hung up and turned to her coworker to ask a question: “What’s the process in this situation?”

The more experienced receptionist asked a clarifying question around the circumstances. Unexpectedly, the newer receptionist launched into a mocking tone while mimicking the patient’s story.

The two receptionists ping ponged their talk regarding the appropriate process to follow. The more experienced receptionist ignored the mockery and stuck to business. Shockingly, though, she did nothing to stop the newer receptionist’s impersonation or educate her about her attitude.

The other patient and I looked at each other. Eyebrows rose. Were we really hearing what we were hearing? Were we in the right office? Were we on Candid Camera??

“Ok, whoever you are. C’mon out from behind that wall and ‘fess up. We know you’re there!”

Hmmm, nope. Sadly, no Allen Funtness going on.

The other patient decided to speak up, with a teasing tone in her voice. “Hey, we can hear you, ya know. Sounds like you had a tough call?”

“NO!” came the answer from the mocking receptionist. “All calls from patients are like that. I ask a question about their medication and they answer with a huge long story about their pharmacy and what’s going on there. Like I care.”

“Maybe they think they’re helping you understand the situation,” interjected the patient.

“No, they’re just whiners. I can’t believe how patients go on and on, without saying anything important. All day long, every day. It’s so annoying.”

The other patient and I realized she wasn’t interested in hearing another perspective, and her coworker wasn’t interested in training her on the finer points of customer service. She was letting this golden opportunity slip away to File 13.

No wonder this office has a revolving door of receptionists. “Step right up, try your hand at playing ‘Russian Receptionist’!” In the decade I’ve gone to this specialist, I’ve seldom had a positive front-desk encounter. If I didn’t like my doctor so much, I’d shop around.

I was determined to mention this experience to the good doc or nurse behind closed doors. Alas, my mind was on other matters by then and, following the normal sequence of events lately, I forgot.

Maybe I should call back. “Yes, please have the doctor call me. What’s it about? Oh, let’s see, that would be… YOU!”

I can only imagine the front-desk chatter my message would generate. Receptionists: are they really all alike? Thankfully, NO!

*****

This article appeared originally in The Journal of Nursing Jocularity. Published on IDA with permission.

About Kris Harty

The Short Chick with the Walking Stick is Kris Harty, Stickability Specialist. Kris’ expertise as an entrepreneur and a lifelong patient helps entrepreneurs and those in healthcare – on the giving and receiving ends – to persevere and Stick To It-No Matter What! Kris speaks, writes, facilitates and regularly contributes to online medical journals, in addition to recently publishing her first book A Shot in the Arm and a Strong Spirit: How Health Care Givers Help Patients Persevere. She can be reached through her company's Web site, www.ShortChick.com or call 1.877.711.KRIS or through any of the links directly below.

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